Privacy Policy
This Privacy Policy sets out how Global Phoenix and its subsidiaries (“we”) uses and protects an individual’s personal data, including data
from our website. Global Phoenix is committed to obtaining user data through lawful and transparent means, with your consent. We are also committed to protecting the privacy of our clients and users of our website.
If you have any questions about this Privacy Policy or questions regarding how your personal data is being processed, then please send your query to our Data Protection Officer at info@globalphoenix-group.com.
- Subscribe to our mailing list
- Register your interest for one of our products or services
- Request marketing materials to be sent to you
- Respond to one of our online adverts by filling out a form
- Provide feedback to Global Phoenix or a member of the team
- Apply for a job at Global Phoenix or one of our sister companies
- Your name (first, middle, maiden, last)
- Date of Birth
- Gender
- Birth city and country
- Information listed on your passport
- Contact or
- postal address
- Billing address
- Email addresses
- Telephone numbers
- Proof of your identity and address in accordance with UK Anti-Money Laundering (AML) legislation
- This includes bank account details
- Details regarding payments to and from you
- Usernames and Passwords for access to portals and systems for which Global Phoenix has provided you access
- Purchases and/or reservations made by you
- Operating system and other devices you use to access our website
- Products or services you’ve viewed or searched for
- The length of time you’ve spent on specific pages and interactions within those pages
3. STORING YOUR DATA
Global Phoenix will store your personal data securely and do our utmost to protect your data, documents you’ve sent to us and your privacy using secure systems and technology. Global Phoenix may contract a third party to process your data on our behalf. If this occurs, they will do so in accordance with our direct instruction and not for any other purpose.
4. YOUR RIGHTS (ACCESSING YOUR DATA)
You can request that we do not use your data for marketing purposes. You can do this by unsubscribing from our marketing communications or by contacting us at any time at info@globalphoenix-group.com to withdraw your consent.
Under GDPR, you have the right to:
- Be Informed of the information pertaining to your data (this privacy policy)
- Request access to the data Global Phoenix holds about you
- Request that your personal data be transferred to another person (with their permission)
- Opt out of direct marketing (by contacting
info@globalphoenix-group.com) - Request deletion of data that Global Phoenix holds about you (where legally permitted)
- Request your data be restricted from processing
- You’ve asked to be contacted by one of our representatives
- You’ve provided your contact information to us through one of our marketing channels
- Your contact details are featured in a third-party contact list in which you’ve been included by consent
- We have products or services offered by us or our partners, that we believe would be of legitimate interest to you, based on your interaction with us.
- Collect anonymised data about the number of visitors to our website and corresponding pages, so that we’re able to make improvements where applicable.
- Ensure content is easy to find and visitor preferences are remembered
- Recognise if a visitor to the site is registered with us in any way
- Collect anonymised data about the number of times an email has been opened and read, to quantify the impact of a campaign or style of messaging.
- Understand the type of device used, so that it can better understand our clients and their preferred points of access.
8. LEGAL INFORMATION
9. CHANGES TO THIS PRIVACY POLICY
You can contact the Data Protection Officer for Global Phoenix at:
68 Wimbourne Laindon, SS15 6RH
Or by emailing info@globalphoenix-group.com
Please address all correspondence for the attention of the Data Protection Officer.
Global Phoenix is registered in England under registration number 15854750.
On occasion, we may need to update our Privacy Policy. You can find any updates to the policy on this page. We may choose to email you with amended details.
10. YOUR RIGHT TO COMPLAIN
If you have a concern with the way Global Phoenix handles your data or if you have a specific complaint related to data, please direct it to the Data Protection Officer using the details set out above in section 8 of the Privacy Policy.